To ensure prompt service, appointments are desirable but of course walk-ins are always welcome. Out of consideration for your service provider, we respectfully request a 24-hour cancellation notice for all individual services and a 48-hour cancellation notice for Spa Packages. Less notice may result in a 50% service charge. Missed appointments will be charged in full. Please also note that we do not offer on-site childcare at Bon Cheveux. We kindly ask for the comfort and enjoyment of other guests (and you) that you please make arrangements for off-site childcare prior to attending your appointment. Thank you.